Both the Macdonald Hotels & Resorts Graduate Programme and Revenue Graduate Programme are designed to create hospitality management professionals through hands-on supervisory, leadership and management experience, across all areas of the hotel business.
If you’re about to graduate this could be the perfect chance to get a guaranteed permanent position and fast track to the top.
Solid career foundation
With a dedicated mentor to support and assist your learning and a guaranteed permanent position on completion, our Graduate Programmes provide a solid foundation in hospitality management.
Our 18-month programme is split into three phases, each covering key sectors of the hospitality business:
September to January - Food and Beverage
You’ll learn the ropes in restaurant, conference, banqueting and bar. We’ll demonstrate the importance of great food in the business: from breakfast, lunch and dinner through to room service. Plus we’ll teach you what it takes to deliver an outstanding conference and banqueting operation and all the etiquette around service delivery.
February to September - Housekeeping, Maintenance, Reception and Sales Office
Learning how to keep a steady ship afloat involves understanding areas behind the scenes as well as customer facing roles. Here you’ll learn how efficiency and systems impact on the success of the business.
October to March - Four months in your choice of Accounts, Revenue, Sales or Leisure and Spa
In addition to fine-tuning your experience, we’ll undertake appraisals and applications/interviews in this phase ready for your final, permanent position.
Macdonald Aviemore Resort, Aviemore
Macdonald Rusacks Hotel, St Andrews
Macdonald Holyrood Hotel, Edinburgh
Macdonald Houstoun House, West Edinburgh
Macdonald Marine Hotel & Spa, North Berwick
North England and the Lakes:
Macdonald Manchester Hotel & Spa, Manchester
Macdonald Hill Valley Hotel, Golf & Spa, Shropshire
Macdonald Portal Hotel, Golf & Spa, near Chester
Macdonald Old England Hotel & Spa, Windermere
Macdonald Leeming House, Ullswater
Macdonald Craxton Wood Hotel & Spa, near Chester
Midlands and the South:
Macdonald Burlington Hotel, Birmingham
Macdonald Alveston Manor Hotel, Stratford-upon-Avon
Macdonald Ansty Hall, near Coventry
Macdonald Bath Spa, Bath
Macdonald Randolph Hotel, Oxford
Macdonald Compleat Angler, Marlow
Macdonald Berystede Hotel & Spa, near Ascot
Macdonald Windsor Hotel, Windsor
The Graduate Programme commences each September and and we will open applications from March 2018. For more information, please download our Graduate brochure.
It’s another 18-month programme but this time to specifically create our Revenue Managers of the future. Revenue Management is an essential function for a hotel group of size. The principles of supply and demand pricing strategies can be found in many industries - such as airlines, utility and telephony groups - and are core to the success of hotel groups.
The central revenue function for Macdonald Hotels is based in Birmingham, at Macdonald Burlington Hotel, where the pricing strategies, forecasting and reporting for all Macdonald Hotels & Resorts takes place.
The 18-month programme is split over five phases to give a comprehensive understanding of the hotel industry.
- Phase one – eight weeks: Front office
- Reception, check-in and out and night procedures
- Phase two – 12 weeks: Online Rate Strategy and Distribution programme training:
- Premier Core, Global Distribution systems and Siteminder, Online Travel Agent account management and SynXis booking modules
- Phase three – eight weeks: Contact Centre
- Reservations, forecast planning, team leader duties and reporting
- Phase four – eight weeks: Meetings and Events
- BDRC market insights, booking and Request For Pricing processes, meetings and events conversion reporting
- Phase five – 34 weeks: Revenue Management
- Reporting, forecasting, ideas, pricing strategies and revenue management for one hotel at the end of month three
The Revenue Graduate Programme commences each September and we will open applications from March 2018. For more information, please download our Revenue Graduate brochure.